Accurate use of abbreviations, street numbers, building or apartment numbers, and route details (if relevant) is essential for ensuring prompt delivery. We cannot be held liable for shipments that are lost, misplaced, or delivered incorrectly if the address information provided is inaccurate or entered incorrectly during the purchase process.
You can be assured that your order will be processed efficiently and delivered securely. We offer shipping to any location within the United States and internationally. Upon placing your order, we will provide an estimated delivery date based on the availability of your item, your selected shipping method, and the destination of your shipment. Our shipping fees are based on the weight of the product and do not include any applicable sales tax.
For inquiries regarding international shipping, expedited options, or any other shipping-related matters, please reach out to us at LesLie@Hzsharks.com.
PROCESSING
Typically, processing your order takes between 1 to 5 business days. Please be aware that weekends and holidays are excluded from this timeframe. If the item in your order is available within 24 hours, we can arrange for it to be shipped the same day.
Customizing products involves a complex process, which may extend the time required for shipment. After we confirm the details with you via email, production will be finalized within 5 to 10 business days before shipping.
SHIPPING INFORMATION
At https://hzsharks.com/, we prioritize our customers and strive to ensure prompt delivery of all items. Generally, you can expect to receive your order within 7 to 30 business days from the date of placement.
Please keep in mind: Total Delivery Time = Processing Time + Shipping Time.
SHIPPING TIME AND FEES
The shipping rates listed below apply exclusively to items that are in stock:
Shipping location: U.S. Warehouse
United States
Shipping ServiceConditionsShipping TimePriceEconomy ShippingNone5-8 Business DaysFree
Shipping location: China Warehouse
United States
Shipping ServiceConditionsShipping TimePriceStandard Shipping0kg-1kg7-15 Business DaysFreeStandard Shipping1.01kg-1.5kg7-15 Business Days$9.90Standard Shipping1.51kg-2kg7-15 Business Days$15.00Standard Shipping2.01kg-3kg7-15 Business Days$29.00Standard Shipping3.01kg and up10-25 Business Days$35.00
Shipping fee and shipping time for other countries are as shown on the checkout page, or contact us by email: LesLie@Hzsharks.com.
ADDITIONAL CHARGES
Hzsharks only charges for the products purchased and shipping costs. In certain exceptional situations, your local postal service may impose extra charges for customs, taxes, or VAT. For inquiries about these potential fees, please reach out to your local postal office.
SHIPPING INFORMATION
To monitor the status of your order, please select the “Track Order” option for updates. During high-demand sales periods, the delivery time for your package(s) may be extended. We appreciate your understanding. For tracking your order, please visit “Track My Order.”
SHIPPING DELAYS
Shipping times are estimated and begin from the date of dispatch, not the order date. Delays may occur due to factors such as incorrect addresses, customs clearance, or other unforeseen circumstances.
Typically, delivery to certain countries may take between 30 to 90 days. We do provide compensation if shipping exceeds the timeframe outlined in our shipping policy.
If your package does not arrive within the expected period, please submit a ticket within six months of shipment. Our representative will respond within 24 hours. Please be aware that requests submitted after this period may not be considered. We appreciate your understanding.
Package Non-Delivery Policy
In cases where a package is not delivered due to reasons such as refusal to accept the package or an incorrect address, we do not offer refunds, and you will be held responsible. Re-delivery can be arranged, but a re-delivery fee will apply.
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